Careers

The position will be responsible for overseeing the Trader Education function at FOREX.com. The Associate Director, Trader Education is responsible for the development and distribution of educational content across all of FOREX.com's global websites. The mission of this key role is to promote and develop an informed online trader community.

The successful candidate will develop high quality educational material supporting the goals of all levels of self-directed traders of spot currencies, metals, oil and CFD products. The qualified candidate must have a proven track record of executing successful online educational outreach programs in the financial services industry.

Responsibilities include:

• Development and distribution of content to the FOREX.com trader community.
• Design and development of strategies for trader education including website content, webinar materials, videos, community features, etc.
• Evaluation and restructuring of online educational courses.
• Engage and partner with third parties to expand distribution channels and raise awareness of FOREX.com brand.
• Leverage social technologies to engage new traders and motivate continued learning.
• Responsible for the management and oversight of FOREX.com's educational portal.

Qualifications:

• 7+ years of experience with a proven track record in developing effective trader education programs across multiple channels.
• A good understanding of financial markets and products and services.
• Creative, "out of the box" thinker with a track record of successful business results.
• Skilled at establishing and maintaining strong working relationships across the organization.
• Able to effectively navigate an organization without clear lines of demarcation.
• Critical to partner well with other parts of Marketing, Product Management, and Sales in order to effectively address needs and information gaps.
• Strong leadership skills.
• Strong communication and interpersonal skills.
• BA/BS required, MBA preferred.

Compensation/Benefits:

We offer a competitive compensation package, commensurate with experience.

This entry-level Client Services Support Position is ideal for anyone seeking to gain hands-on experience in the financial services, online trading and/or brokerage industries – and offers unlimited advancement potential.

In response to our rapid growth over the past year, we seek motivated, organized, team-oriented sales/relationship managers to provide assistance in account opening and operational support to the firm's rapidly growing customer base of professional and individual forex traders.

Responsibilities include:

• Being part of a team dedicated to handling all aspects of the customer experience.
• Facilitate outbound opening of new accounts for potential clients who already indicated interest in our platform and provide support for existing customers.
• Handle incoming trading inquiries and client issues via phone, email and live, interactive chat.

This position will involve exposure to all aspects of GAIN's business via daily interaction with sales, trading, operations, and accounting.

Qualifications:

• College graduate or Customer service experience, especially within a brokerage or financial services environment. Series 3 or Series 7 & 63 a plus
• Computer literacy in Microsoft Word, Excel, and Outlook is a must.
• We will provide on the job training, but ideal candidates will be aggressive, flexible self-starters with excellent communication skills, strong attention to detail and a "service" mindset in order to support GAIN's customers in the demanding, real-time environment of active trading.
• Fluency in Russian, Arabic or Japanese a plus!

Compensation/Benefits:

Competitive salary of $35K base plus quarterly bonuses. We structure our employee compensation to motivate and reward superior performance. Employee benefits include medical, flex spending plan, employer matched 401k program, paid holidays and vacation.

Please submit resume and cover letter via email, with JOB ID "CS4-W" in the subject line. Resumes which do not include the job ID in the subject line will not be correctly forwarded or considered.

This position will be based in our Wall Street, NY office with periodic travel & time spent at our Bedminster, NJ headquarters.

Responsibilities include:

• Minimum 1 year experience in help desk role
• Must have strong troubleshooting skills with all Microsoft products including Windows, Active Directory, permissioning & policies, and Microsoft Office
• Must have strong, hands-on experience with networking and Internet principle (DNS, TCP/IP, DHCO, SMTP etc.)
• Must be organized and be able to communicate effectively with a wide variety of users in different locations
• Must have ability to work in a fast paced environment.

Qualifications:

• The ability to rapidly present pertinent information for escalated issues.
• Diligence in recording and tracking problems and/or user data
• An aptitude for adding process and organization in place, in a fast moving environment
• Eagerness and willingness to study and test new IT technologies
• Knowledge with phone systems is a plus
• Exposure to ticketing systems will be helpful.
• Experience supporting remote offices is also a plus.

Compensation/Benefits:

We offer a competitive compensation package, commensurate with experience. GAIN Capital is an Equal Opportunity Employer.

We currently are recruiting for the position of Junior Web Developer. We seek a talented individual to join our world-class application development team. The ideal applicant will be well versed in web technology and will work on developing and maintaining multiple websites, including www.forex.com; www.gaincapital.com, and others. This position will also work closely with the Marketing and IT teams.

Responsibilities include:

• Building web content from design documents.
• Execute page re-designs, forms and daily updates of content, products, and images.
• Ongoing QA.
• Writing web application.

Qualifications:

• Ability to hand code HTML, CSS, and JavaScript (familiarity/knowledge with any framework), ASP.
• Knowledge of ASP.net/C#.
• Degree in a related field or 2-3 years relevant work experience.
• Familiarity with web design UI conventions.
• Self-motivated, able to work in a fast-paced environment.
• Ability to multi-task is a must.
• Meticulous attention to detail.
• Working knowledge of SQL.
• Working knowledge of Photoshop.
• Ability to convert mockup to html/css.
• Knowledge of search engine optimization, including analytics, keywords, tags, etc.

Please include URLs of sites you have worked on with your resume.

Compensation/Benefits:

We offer a competitive compensation package, commensurate with experience.

We are seeking an enthusiastic, organized, and self-motivated individual to assist with the reporting, analysis and optimization of our global online advertising. This person will be responsible for facilitating and supporting advertising campaigns from beginning to end. Responsibilities will range from trafficking online banners, pulling performance reports, analyzing results, to optimizing ad creative/placement. You will work closely with internal creative resources, media buyers, analytics and web teams. This role requires both a creative mindset AND superior analytical skills. This is a unique and outstanding opportunity to develop your digital marketing skills in a fast paced and exciting global industry.

Responsibilities include:

• Support all acquisition initiatives, including online advertising, search engine optimization (SEO), search engine marketing (SEM), social & mobile marketing, etc.
• Traffic digital media: leverage 3rd party trafficking firm to set up and maintain ad campaigns.
• Monitor online campaigns for proper serving, click through action, and conversion events.
• Maintain internal cookie tracking database as well as 3rd party ad server Double Click.
• Track campaign performance of online acquisition efforts including direct marketing metrics of cost per click (CPC), cost per lead (CPL), cost per account (CPA), and ROI for display marketing.
• Produce month end performance reports and additional analyses as required.
• Assist with the development of acquisition marketing programs.
• Leverage web site analytics, third party research and internal reporting to improve targeting and lower acquisition costs.
• Leverage knowledge of current campaign metrics to help facilitate future creative initiatives and briefs.
• Assist in the monthly invoice and budgeting process.
• Coordinate and maintain all marketing document storage including invoices, contracts and compliance approvals.

Qualifications:

• 1-2 years relevant experience.
• BA/BS in Marketing or other relevant field.
• Ability to work in a fast-paced, results and deadline driven environment.
• Extremely detail-oriented, with strong organization and time management skills.
• Proficient in Microsoft Excel.
• Experience with DART for Advertisers (DFA), Google Analytics, and other website analytics tools a MAJOR plus.
• Ability to quickly learn new software programs and a general understanding of database structure also a plus.

Compensation/Benefits:

We offer a competitive compensation package, commensurate with experience. GAIN Capital is an Equal Opportunity Employer.

We are currently seeking a strategic thinker with a great design aesthetic to become our Senior Graphic Designer. As a key member of the marketing team, the Senior Graphic Designer will have responsibility for all of the company’s branding and design, including websites, promotional materials, and online communications. The ideal candidate knows how to create, implement and evolve creative processes, and the difference between good and bad creative – and how to mentor that skill to others. This position requires hands-on design skills, the ability to manage ever changing priorities and track the tasks of others and themselves with exceptional attention to both quality and detail.

Responsibilities Include:

• Maintaining brand consistency and design excellence across GAIN’s brand family.
• Developing web pages, emails, landing pages, flash animations, multimedia presentations and more.
• Managing all stages of web development, including project management, design, architecture, usability and programming
• Collaborating with marketing and application development teams on user interface design for our proprietary trading platform and other customer facing applications
• Managing both internal and external design resources

Qualifications:

• 7-10 years of design experience on consumer-focused websites.
• Ability to understand business goals and purposes and communicate ideas to various audiences, and business stakeholders
• Hands-on design skills with demonstrative expert use of Illustrator, Photoshop, Flash, and other Macromedia programs
• Proficient in HTML, , JavaScript, CSS
• Basic knowledge in ASP.NET, AJAX, XML, XSL a plus

Miscellaneous Info:

• We offer a competitive compensation package, commensurate with experience.
• GAIN Capital is an Equal Opportunity Employer.

We are looking for a Senior Product Marketing Manager (Bilingual Japanese/English) to join our growing Marketing team and be a key stakeholder in the development and implementation of the product strategy for the Japanese market.

In this role, you will be a bridge between the marketing and development teams, to communicate the needs of the Japan market in order to improve the user experience of our Japanese trading platforms and tools. You will also be responsible for the development and management of new and existing product launch plans that include direct and indirect marketing, promotions, sales support materials, customer communications, and website updates.

Responsibilities Include:

• Responsible for enhancing the user experience of Japanese language, including web and mobile trading platforms and other customer facing applications.
• Conduct market research and compile competitive analysis; including online surveys to better understand customers' needs
• Define scope and high level requirements for new products and product enhancements
• Act as an HQ liaison between the Tokyo-based Japanese marketing team and corporate marketing, technology, and operations.
• Work with Japanese marketing communication managers to provide product expertise, participate in product positioning & communication
• Support internal sales and customer service teams through training and the development of sales tools and supporting documentation.

Qualifications:

• 3+ years in a product management or product marketing role at a software / technology company
• Knowledge of and interest in financial markets, trading, technical analysis, etc.
• Business-level fluency in Japanese language – both spoken and written
• Excellent written and verbal communication skills
• Extremely detailed oriented, with strong cross-team collaboration & project management skills
• Demonstrated analytical skills, with working knowledge of compiling data to conduct basic business analysis
• Prior trading or online brokerage firm experience strongly preferred
• Undergraduate degree required; MBA a plus.

Miscellaneous Info:

• We offer a competitive compensation package, commensurate with experience.
• GAIN Capital is an Equal Opportunity Employer.
• This position is located in our Bedminster, NJ headquarters.

FOREX.com is looking for a self-motivated and highly enthusiastic individual with a passion for creating innovative UI and cutting edge user experience across a range of next generation technology platforms. This is a chance to develop world class trading applications across mobile, web and desktop applications. The ideal candidate should possess a minimum of 5 years' experience in designing and developing web-based user interfaces.

As a UI Designer you will be primarily responsible for application and workflow design, interface prototyping, user experience and interaction study/design.

Responsibilities Include:

• Assess and understand the company's products, interaction design and branding.
• Create and manage visual design artifacts including design explorations, mockups, visual components, detailed Photoshop (PSD) files, style guides, and specifications.
• Engage with development to understand platform capabilities, communicate design specifications, and verify implemented designs.
• Effectively communicate user experience and design options to teams using design tools, prototypes, visual communications, and narrative vision.
• Be passionate about brands, visual identity, marketing, and how they are expressed through digital products and experiences.
• Ensure design engagements are executed on time and at a high standard.
• Proactively obtain feedback and information to drive design engagements and decisions.

Qualifications:

• 1-2 years relevant experience.
• Must have strong creative/arts background with exceptional visual design skills.
• Must show a portfolio that demonstrates superior visual design skills along with your process and thinking.
• Create finished templates using HTML/CSS/JQuery/JavaScript.
• Strong understanding of user-centered design principles, interaction design, usability, and style guides.
• Superior skills in the areas of typography, layout, animation, and icon design.
• Mastery of design and production tools, including Photoshop, Illustrator, and Visual Studio.
• Attention to detail and craftsmanship.
• Ability to juggle multiple projects, while maintaining knowledge of products.
• Excellent written, presentation and verbal communication skills.
• Bachelor's Degree in related field (equivalent experience considered).
• Applicant must provide online portfolio of their work.

Compensation/Benefits:

We offer a competitive compensation package, commensurate with experience. GAIN Capital is an Equal Opportunity Employer.

GAIN Capital does not currently have internship positions available. Please check back with us in the future regarding available internship positions.