Browser:	Internet Explorer v6.0	Internet Explorer v5.x or higher
PC Setup:	Processing speed of 1Ghz or higher Monitor resolution set at 1024x768 or higher Windows 2000/XP 256MB of RAM	Processing speed of 500Mhz or higher Monitor resolution set at 1024x768 or higher Windows 98SE/ME/2000/XP 128MB of RAM or, Windows 98SE/ME; 256MB of RAM
Internet Connection:	56Kbps or higher	56Kbps or higher
*AOL users: AOL users can connect to the Internet with AOL, but must use Internet Explorer v5.0 or higher to access GAIN's trading system.

Support Tips

To check which version of Internet Explorer (IE) you are currently using: From your web browser, click on the 'Help' tab from the top navigation (above your tool bar) and click on "About Internet Explorer" A small window will appear and the first line should tell you what version you are running.

To download the latest version of IE (it's free!): click http://www.microsoft.com/ie

To check or change your monitor resolution: Click the "Start" button on your desktop, choose "Settings", select "Control Panel", double click "Display", and select the "Settings" tab. Depending on which Windows operating system you have, an area of the screen before you will be labeled as the "Screen Area" (Windows 98, 2000, or XP), "Desktop Area" (Windows 95 or NT), or "Display Area". Within that area of the screen, move the slider bar to read "1024 by 768 pixels".

Windows 95, 98, 2000, XP users: Click on the "Apply" button. A dialog box will pop up indicating that Windows will now apply the new desktop settings, but if the settings do not appear correct, the original settings will be automatically restored in 15 seconds. Follow the instructions displayed.

Windows NT users: Click on the "Test" button. It is critical that Windows NT users perform this test before proceeding. A dialog box will pop up indicating that Windows will now test the new "mode". A test picture will appear and disappear. A new dialog box saying, "Did you see the test bitmap correctly?" appears. Follow the instructions displayed.

Macintosh users: Click here for more information.

Please note: If you cannot set your resolution to at least 1024 x 768, although you will be able to access the functionality of the FOREX.com trading system, the screen shown within your browser will not look the same as the screen shown on the first page of the User Guide. Furthermore, the lower your resolution is set, the more difficulty you will experience in using various parts of the trading system screen.

Accessing through a firewall: If you are using the FOREX.com trading system within a company network, please contact your technical support staff. If you are using the trading system from within a small business office or home, please contact your ISP's technical support staff. In either case, please request that the following ports be opened: